About Us

Revolutionizing Customer Engagement with Voice AI

Hi, I’m Dana McManus—a seasoned management consultant,
executive coach, and technology strategist with over 30 years of experience in leadership, operations, and training across business, government, and academic sectors.

My career—from spearheading security operations at major airports to coaching leaders in change management and innovation—has taught me one essential truth: effective communication is the heartbeat of any thriving organization.

Today, I channel that passion and expertise into transforming business communication through cutting-edge Voice AI solutions. At FlowTone AI, we don’t just handle calls—we harness advanced AI workflows and automations to ensure every interaction is optimized for success.

Why Voice AI with Intelligent Workflows?

In today’s fast-paced market, customer expectations are evolving. Our intelligent Voice AI systems go beyond traditional call handling by integrating seamlessly with your existing processes. Our solution empowers your business to:

Streamline Operations: Advanced AI workflows automate routine tasks such as appointment scheduling, follow-ups, and data entry—freeing your team to focus on strategic priorities.
Capture Every Opportunity: With 24/7 call handling, our solutions ensure that every customer inquiry is met with immediate and relevant responses, boosting satisfaction and conversion rates.
Boost Efficiency: By automating scheduling, call transfers, and lead nurturing, our Voice AI frees up your team to focus on what they do best—closing sales and building relationships.
Drive Conversions: By integrating with your CRM and digital systems, our Voice AI system automates call routing and lead nurturing, ensuring no opportunity is missed.

My Journey Meets the Future of Communication

Over the decades, I’ve honed a deep understanding of leadership, strategic planning, and effective training—skills that are integral to any successful organization. Now, I’ve combined that experience with the latest advancements in artificial intelligence to help SMBs unlock a new era of customer engagement.

Whether you’re struggling with missed calls, inefficient scheduling, or the challenge of scaling your customer support, our Voice AI solutions are engineered to give your business a competitive edge. We're here to guide you every step of the way, drawing on a lifetime of leadership and a relentless drive to innovate.

Let's Transform Your Business

If you’re ready to revolutionize your customer interactions, streamline your operations with intelligent AI workflows, and ensure you never miss another opportunity, I invite you to explore how our Voice AI technology can redefine your business communication. Together—with our expertise and an unbeatable team—we can turn every call into a conversion.

Case Study Examples

E-Commerce & Retail

Product Recommendations: Guide shoppers toward the right products based on their needs.
Checkout Assistance: Answer last-minute questions and prevent cart abandonment.
Returns & Exchanges: Provide instant support for order inquiries and policy questions.

Coaches & Consultants

Lead Capture on Autopilot: Collect visitor details and pre-qualify leads before they even speak to you.
Seamless Calendar Booking: Instantly syncs with Google Calendar or Outlook so prospects can book a time without email back-and-forth.
Personalized Interactions: Send follow-ups, confirmation emails, and even downloadable resources.

Real Estate Professionals

Property Inquiries: Answer questions about listings, provide virtual tour links, or schedule showings instantly.
Lead Qualification: Ask key questions (budget, location, property type) before sending leads to an agent.
Open House Scheduling: Let potential buyers book open house slots directly.
Neighborhood Insights: Provide instant details about nearby schools, amenities, and local market trends.
Follow-Up Automation: After showings, the widget can send a confirmation or book a follow-up call.

Home Services Businesses

Instant Quotes: Collect visitor details for HVAC, plumbing, or landscaping jobs and provide an estimate or schedule a consultation.
Appointment Scheduling: Let customers book service calls without back-and-forth emails.
Emergency Support: Prioritize urgent leads and route them to a live agent ASAP.
Upsell Services: Suggest maintenance plans or seasonal offers based on visitor inquiries.
Review Collection: Follow up with customers after a service is completed and request reviews to boost online reputation.